Publix Super Markets has commissioned Swisslog to design and implement the automation for a new distribution centre. Founded in 1930 with its headquarters in Lakeland, Florida, Publix Super Markets is the largest and fastest-growing employee owned supermarket chain in the United States. In February 2011, Publix was recognized as the highest-ranking supermarket for customer satisfaction according to the American Customer Satisfaction Index (ACSI) for the 17th consecutive year.
The project will help support the stated mission of Publix to be the premier quality food retailer in the world and will provide a state of the art automated frozen food storage and distribution facility, utilizing the latest AS/RS and order fulfilment technology from Swisslog. It will insure that Publix can grow and continue to provide the highest levels of customer service in a most efficient manner.
"This investment is consistent with our continuing strategy of improving systems and efficiencies that will ultimately reinforce the premier service our customers have grown to know and expect from us," said Richard Schuler, Publix Vice President of Distribution.
Comments Markus Schmidt, Senior Vice President, Swisslog; "We are very pleased to work with a company with such a high commitment to quality as Publix. In addition, the open collaboration of their project team greatly supported our efforts to develop a high performance, sustainable solution which will serve the demands of their customers going forward."