Peak-Ryzex has launched a new video featuring Simon Harper, Director of Operations at TNT UK. In the interview he discusses the importance of mobile technology in achieving TNT’s long-term transformation and strategy plans and how partnering with Peak-Ryzex has helped with a record time deployment of rugged mobile computers, and how proactively analysing their use continually optimises them after deployment.
The video appears on the dedicated “RyzexUK” YouTube channel and can be viewed by following this link: https://www.youtube.com/watch?v=3oVHLkYQ0nQ
Peak-Ryzex’s agreement with TNT covers proactive management of more than 10,000 devices, including 2,500 new Zebra PDAs, and is one of the largest mobile managed services (MMS) contracts signed in the UK. TNT uses the devices throughout the business, automating consignment tracking and providing electronic proof of delivery through capturing customers’ signatures on receipt. The accurate, real-time data provides full visibility of consignments as they enter and leave TNT’s extensive delivery network of 55 depots.
Simon Harper says, “It’s absolutely critical in today’s markets that our customers have complete visibility of what we’re doing with their shipments, every step of the way. Speed is of the essence for our business transformation, and having a partner with us that can help us move quickly is absolutely critical. We chose Peak-Ryzex because the company could demonstrate an understanding of what we do, and the team was willing to get involved in the sharp end of the business and work with our people.
“Peak-Ryzex has delivered the mobile solution quickly, getting the new equipment and new capability out to the depots in record time. We have already seen improvements in our first time barcode label scanning rates across the entire network – we’re talking thousands of people who’ve engaged with the equipment and the business transformation plans. This is very important to us because it makes TNT more cost-effective and improves our service to our customers.”