Experienced x-ray security professional, Nick Downer, has joined Totalpost Services Plc taking up the role of National Sales Manager for Totalpost’s x-Ray Threat Detection division.
Nick has a thorough understanding of the complex needs of customers from all markets in the UK security industry. He has in excess of 16 years of experience in this marketplace and relishes the opportunity to optimise Totalpost’s market leading x-ray systems and truly innovative customer service, to fully meet and exceed customers expectations.
Being a British Company and therefore unencumbered by the restraints of answering to overseas corporate headquarters, Totalpost is able to offer innovative ways for customers to buy, lease or rent x-ray machines of the highest performance. Totalpost offers ground breaking service plans that deliver total support, but without the traditional high costs that have been associated with x-ray systems in the past.
Totalpost entered the x-ray threat detection market 12 months ago when they saw a gap in the market to provide the highest quality of x-ray screening equipment incorporating the latest technology coupled with outstanding customer support and service.
Despite being a relatively new player in the market Totalpost is becoming recognised as the supplier of choice for those that require the best equipment available. They have quickly expanded and employ a team of industry experienced engineers. Installations have been made across a variety of applications including corporate mailrooms and airports and have worked closely with cargo handlers and forwarders.
Nick has joined Totalpost to accelerate growth within this sector. His brief is to expand sales into market verticals as well as playing a role in consolidating the existing customer base.
Talking about the role Nick Downer says: "I was attracted to Totalpost because of their exceptionally good reputation within the industry. They have proven their status in a short time through providing absolute customer satisfaction achieved by guaranteeing the highest possible standard of support and customer service. Customer service and the ability to react quickly to the needs of customers is very important to X-ray users – as is the need for economical service plans"
"Totalpost’s large range of x-ray threat detection machines have a number of unique features which provide unparalleled benefits to the customer. The most notable is the exceptionally high level of image quality incorporating best of breed 6 colour imaging. For example, Totalpost’s dual view cargo x-ray machines are able to resolve the required detail from the DfT aviation STP test-piece without the need to place the test-piece in a complex, expensive and heavy "jig mechanism", which is common for other dual view cargo x-ray machines."
This is an interesting development for a sector that has enjoyed the dominance of a handful of the same players for many years. As the new kid on the block, and coming from a highly serviced industry background, Totalpost is setting the bar high by offering leading equipment coupled with a level of customer service that this marketplace hasn’t experienced in the past.