Baoli dealer Neckar Forklifts won a long term hire agreement with UCH Logistics Ltd and delivered in July 2013 in total 18 counterbalanced forklifts to their two warehouse yards close to London Heathrow Airport. Under contract are 15 new Baoli gas and diesel trucks from 2.5 to 7 ton and three refurbished trucks, which replace the complete forklift fleet, as well as services and support.
UCH Logistics is specialized on transport services to the airfreight industry offering next day and same day deliveries to their customers. Therefore the two locations close to Heathrow Airport are under 24 hours operation and reliable forklifts are critical for the business. Because of increasing down time, which had more and more negative impact on their operation, UCH Logistics decided to replace all their previous trucks.
"When we looked for a new truck supplier, we were interested in reliable products as well as fast and professional response in case of failure. Finally we decided for Baoli forklifts and services by Neckar Forklifts, because of their 24 hours, 7 days a week service coverage provided by experienced engineers", explains Tim Begent, Business Development Manager of UCH Logistics. "We will also benefit from the fact, that Neckar is based very close to our warehouses at Heathrow Airport. Their engineers have direct access to the spare parts centre of the UK Baoli distributor Maxim (GB), who is located just 15 miles from the airport. So in case a truck fails, we are convinced they will be able to get it up and running very quickly."