Value added shopping, from online shop to multi-functional tool for the machine and special machine construction sector

In times of digital shopping, a B2B online portal has to be more than just a standard e-commerce solution. That is why the automation technology specialist MISUMI offers its customers the online service "MISUMI eCatalog", a multi-functional tool with added value.

The virtual catalog of MISUMI Europa GmbH contains more than one million mechanical components for special machine construction and automation technology. It is available at www.misumi-europe.com under "Catalogs". Design engineers and purchasing staff can configure the required parts in 0.01 millimetre steps and order them in quantities of 1 or more with no extra charge for small quantities. They can also choose between materials, surface treatments and processing options. As a special service, the component drawings are available for download as 2D/3D CAD data.

Straightforward and user-friendly
The "My page" function is especially useful for purchasing staff, as a connecting link between the eCatalog and the Web Ordering System (WOS). It allows users to manage customer data, place orders or obtain quotations. In addition, it is possible to display all past orders and quotations. The "My components" and "My product categories" functions help design engineers to save frequently used product categories or part numbers for easy retrieval. To speed up the selection and ordering process, bookmarks can be used to flag frequently needed product pages in the eCatalog.

Unequalled delivery times
From the product configuration function in the eCatalog, the user can switch directly to the Web Ordering System (WOS). Prices and delivery times for each selected part are then displayed immediately. There are no hidden extra costs, minimum order values or extra charges for small quantities. Direct availability of 18,000 articles ensures fast delivery. The extensive warehouse inventory allows same-day dispatch of orders placed via the special e-mail address same-day@misumi-europe.com. More than 100,000 individually configurable make-to-order components (MTO) are sent from the logistics centre within a period of only four days.