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Vehicle tracking keeps container handler on time and off the phone

Assured Container Services, the specialist container and unaccompanied trailer handler has completed their first six months with Verilocation’s vehicle tracking system which, says the company, has already become an integral part of the business.

Based in Grays, Essex and with 16, 44 tonne trucks in the fleet, ACS collect from all major UK ports including Tilbury, Purfleet and Thames port and deliver to any destination in the UK.

“Our reputation over the last 25 years in business has been built largely on our ability to collect and deliver on time.” Says co-owner Paul Asbury. “This has now been made a lot easier to ensure with the addition of a real-time vehicle tracking system from Verilocation.”

Using iPads and Verilocation’s bespoke mobile app, Paul and his co-director, Donna, are able to track the location of each vehicle at all times, which enables them to deal with hold ups and to keep customers informed regarding arrival times.

“By keeping an eye on the real-time tracking application,” adds Paul, “we not only can coordinate operations remotely but also we don’t need to maintain verbal contact with the drivers. This has saved us time and money by eliminating around 30 calls a day. Also, when the drivers are on long journeys and possibly on their rest period, we don’t need to disturb them to find out where they are.”

The tracking facility has also come in handy for ACS when recently one of their trucks was accidentally delivered from a garage to the wrong address. As soon as the vehicle was reported missing, a quick look at the mobile app revealed its location and the mistake was immediately resolved. Without the tracker, says Paul, they would have assumed a theft and many hours would most likely have been spent on a wild goose chase.

“No question,” concludes Paul, “the system is easy to use and extremely handy. The admin’ work is also reduced: mileage calculations, expenses, time sheets etc. – the automated reporting suite can handle it all. Quite honestly, I wish we had installed it sooner!”

Based in Northampton, Verilocation is a market leading provider of fleet management, tracking and telematics solutions for all vehicle types, across virtually all industry sectors in the UK and Europe.

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