MHW Magazine News and stories from the Materials Handling Industry
Warehouse automation specialist KNAPP UK Ltd is planning a ‘Value-added Customer Support’ open day for its clients and prospective customers this autumn.
Taking place at the company’s headquarters near Aylesbury on Wednesday 22 September, the event will allow clients to find out more about KNAPP, including the latest innovations in KNAPP group products and its wide range of customer support services.
"It will be an informal day," explains Craig Rollason, Head of Sales & Marketing, "where clients can not only learn what we have to offer but also meet a range of our trusted associate companies who will be able to give advice on issues such as energy-efficient lighting and heating for warehouses."
Ebb Kretschmer, Head of Customer Services for KNAPP UK, adds, "Our customer support division is now firmly established in the UK, with over 65 of our employees dedicated to providing the best in maintenance, repair and upgrade services. We feel the time is right to invite our clients and prospects to see how we work and discover the cost-saving potential of our wide range of added-value services such as wiring inspections, thermal imaging, leak detection, health & safety training, racking inspections and crane rail assessments. All these services are now detailed in our brand-new customer support brochure."
KNAPP will also explain the benefits of its resident maintenance contracts, using examples from its four customer sites with resident service teams – John Lewis, British Gas, Clarks and The Co-operative Pharmacy – to show how KNAPP’s engineers can save considerable sums by preventing costly system downtime.
