XPO Logistics, a leading global provider of transport and logistics solutions, has been awarded a new contract by Fujitsu General Air Conditioning (UK). XPO will provide supply chain and specialist transport services across the UK for Fujitsu’s commercial air conditioning units. One-man and two-man crews will deliver the units to offices and industrial buildings both as direct orders and via distributors.
In securing the contract, XPO worked in collaboration with Fujitsu to design an optimal solution for the company and its customers. XPO will accommodate 4,000 pallets of air conditioning units on site at its Aylesford, Kent warehouse, using bespoke technology to track shipments inbound from non UK markets and clear customs. XPO will flex its transport and logistics resources to accommodate seasonality, transporting an estimated 11,000 pallets annually using its warehouse management technology to manage flows, control stock levels and report on performance.
“XPO Logistics have enabled us to go above and beyond what we’ve previously been able to do” said Ian Carroll, sales director of Fujitsu General Air Conditioning (UK) Ltd. “By offering online tracking of shipments, a mobile app for our customers and considerable transport capability we are able to fulfil client orders more efficiently and accurately, with clear visibility as to shipment progress, which leaves us free to focus on growing our business.”
Operating from ten depots with an extensive network of fleet and drivers, XPO’s specialist delivery network covers mainland UK and is supported by a central customer service team in its Birmingham hub.
Dave Finnie, business unit director, XPO Logistics, said: “We share Fujitsu’s commitment to superior customer service and productivity. Our teams have brought together their industrial expertise in value-added warehousing, inventory management and specialist transport to create a bespoke solution for Fujitsu. These complex deliveries will be facilitated by our leading IT solutions, including mobile applications that manage flexible and timed deliveries for the best possible end-customer experience.”